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The carpet and pad I selected was offered at a very reasonable price. There was no attempt to "up sell" me on more expensive products as other carpet stores sometimes do. Room measurements were taken the same day and turned out to be precisely accurate.
Our original installation date had to be postponed due to the company's truck breaking down en route to our home, but they worked with me to re-schedule for the very next day. Installation was performed efficiently by a two man crew. They moved our furniture, took up the existing carpet and pad and installed the new materials. Before laying the new carpet, we asked them to install screws to stop the squeaking that was occurring in a few boards - a service that our hardwood company had provided automatically. The crew said they "were not being paid to do that," but if directed by the store manager they would comply. A quick call to Steve at the office resolved the issue and they fixed all the squeaks. If not for this little difference, Unique Floor would have received a fifth star.
It was a pleasure dealing with Unique Floors. I recommend you consider them for all your new carpet needs. Thanks, Unique Floor!